Return Policy

We offer a 100% Satisfaction Guarantee on all orders. If your order fails to meet your expectations, please contact us, we will do our best to make you satisfied.

Notice: Refund not including shipping cost since it has been paid to the shipping company, please understand.

1. No-Reason Return And Refund:

If you want to return an item without any quality problem for exchange within 30 days once it is received, please contact us first, we will offer you the return address. Buyer is supposed to pay the shipping fee.

2. Return/refund for quality problem

Please contact within 7 days once it is received. such as: wrong color, wrong size, wrong style, and so on. We will cover all return & exchange fees.

3. Return Qualifications: 

Hair has not been used, washed, conditioned, installed, colored, bleached or worn; Wig has not been used, washed, conditioned, installed, colored, bleached or worn, please make sure the wig is intact and the lace has not been cut.

Please Note: Customized Service Wig Can't be Returned.

4. Return Steps:

Please do not return the parcel before contacting us. For any returns, please contact customer service first, and send us a notification after you ship the item out and you need to provide a tracking number, Once the returned package is received & inspected, your refund will be processed and automatically applied to your original payment account. Buyers are responsible for the return shipping fees.